In order to provide our services, we may collect and, in some circumstances, disclose information about you. To enhance your understanding of the manner in which your information is collected and used, we provide this notice explaining our information practices and the choices you can make about them.
We recognize the need for appropriate management of your personal information.
For the purposes of rendering ourservices, we collect basic information pertaining to the user, including name, address, telephone number, e-mail address, company / organization name, department name, position, company location, (collectively referred to as“customer information”). Further, we also collect the account ID, password, contract plan details (collectively referred to as “SendGrid account information”) required for using the service. In addition, information that is mechanically acquired by your visit to this website, such as IP address, cookie information (collectively referred to as “access information”) is also collected.
The credit and debit card related information pertaining to payment of fees is collected by third-party vendors and we do not retain such financial information.
In addition to the above, we conduct surveys, polls and other information gathering tools on our website to get your feedback about various things such as your experience with our website, the services, the services offered, and so forth. We also collect information on browsing behaviour, pages viewed, and other information required for analytics purposes.
Notification of Modifications and Changes
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Website immediately.
We automatically track and collect the following categories of information when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site.We also collect cookie information.
Cookies used by our business partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Dot Solutions with more information about our users demographics and internet behaviours. You may find out more about the information collected and how to opt-out of receiving these cookies by visiting our partner s website.
However, we do not link the information stored in these cookies directly to any of your Customer Information.
Handling of Information
Use of Information
We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We may use your IP address to help protect our partners and ourselves from fraud.
We may release your personal information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Service.
In addition to the above, from time to time, we may disclose your information as follows:
Other Information Collectors
Disputes and Jurisdiction
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through the Dispute Resolution mechanism set forth in our Terms of Service.